28 Aug, 2009
User accounts will not be activated between 6pm-12am (Updated!)
Posted by: Connect2Pk In: System Updates
Please note that user accounts created between 6pm-12am PST will be updated on our system after 12 midnight. We’re facing some heavy call load from 6pm-12am during which new user accounts activation process adds more burden to our server resulting in low voice quality. Our team has decided upon this strategy and we’ll be carrying out this test for few days.
Users will be able to signup for new accounts 24/7 but only their accounts will be updated on our system at midnight in case they submitted a signup request between 6pm-12am. Also, users will receive ‘Registration error #404′ on their softphones in case they’ll try to get connected until their account is activated. Same process goes for ‘In Active’ users – all their activation requests will be processed after midnight.
We really appreciate your patience in this regard. For any queries, feel free to post a query on our HelpDesk.
Have a nice day!
Update (28/10/2009)
We’ve just upgraded our servers and now all accounts will now be activated instantly. Read more.
