General:
• What is Connect2Pk?
• How does it work?
• How many accounts do we need to connect?
• Can I register more than 1 account?
• How will I be charged?
• Is it totally free?
• How can I setup my account?
• Do I have to be in Pakistan to place a call?
• Can I accept calls globally?
• Can I add more than 1 mapped numbers?
• What is my phone username/password?
• How can I make PC to PC calls?
• Can I change my phone password?
• How can I activate my account?
• Can I change my mapped number?
• I am done downloading the phone. How can I setup?
• Does Connect2Pk work with Fring?
Softphone Errors:
• What does Error #503 mean?
• I am getting Error #408 on my screen. Help?
• Error #404, what can I do about it?
Q: What is Connect2Pk?
A: Connect2Pk.com is an easy 'Phone to PC' & 'PC to PC' call solution to reduce your monthly telephone bills. With just a few clicks, you may get in touch with friends and family all over the world without worrying about the call duration. Just register at our website, activate your account and login to the members area to avail this exciting free service.
Q: How does it work?
A: Connect2Pk.com > Register an account > Download Phone > Setup account in your phone > Get ready to receive a call!
Q: How many accounts do we need to connect?
A: Just one. Only the receiver will have to create an account since he will be on a computer to receive the call.
Q: Can I register more than 1 account?
A: Yes, you can register more than 1 account. However, it will require you to enter different email address and mapped number.
Q: How will I be charged?
A: Connect2Pk.com is an absolutely free service. The calling party will only have to bear calling charges of a local call.
Q: Is it totally free?
A: Yes!
Q: How can I setup my account?
A: Go to Connect2Pk.com and Register for an account. Next, login to your account on our website. You will be asked to Download a PC Phone to be installed on your PC. You will then have to Setup your account in the PC based telephone. That's just it! Get ready to receive a call!
Q: Do I have to be in Pakistan to place a call?
A: So far our service is limited to Pakistan only, so yes! You will have to place a call through a Pakistani number only.
Q: Can I accept calls globally?
A: Definitely yes. This is what this service is about, easy and free global connectivity.
Q: Can I add more than 1 mapped numbers?
A: No. Since the service is free, we are currently allowing only 1 mapped number per account.
Q: What is my phone username/password?
A: It is the same username/password that is used for website login/account.
Q: How can I make PC to PC calls?
A: Simply dial the Connect2Pk username of the other party from your soft phone.
Q: Can I change my phone password?
A: Unfortunately, that's not possible.
Q: How can I activate my account?
A: Users can instantly activate their accounts directly from our website. Simply login on our website and visit 'Activate My Account' section.
Q: Can I change my mapped number?
A: No, we have disabled this service. You may register a new account to map another number.
Q: What does Error #503 mean?
A: Error #503 comes in case of bad authentication. Please enter your valid Connect2Pk username and password.
Q: I am getting Error #408 on my screen. Help?
A: 'Request Time Out' error occurs whenever your softphone is unable to connect to our servers. It could be due to proxy configurations, ISP/LAN limitations etc. However, you can contact our support for further assistance in this regard.
Q: Error #404, what can I do about it?
A: Oops! Your account seems to be inactive. Please activate your account by simply logging on our website.
Q: I am done downloading the phone. How can I setup?
A: Great! Now simply setup the softphone as shown on our website.
Q: Does Connect2Pk work with Fring?
A: Definitely! For more details, visit our 'How to setup on Mobile?' section.
